What This Privacy Policy Covers and Why
When you open an account on awan14, we collect the information needed to run your account — your registered name, contact details, and the wallet identifiers tied to DANA, OVO or GoPay when you connect them for transactions. We also record session data: the device you
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used, your browser type, and the pages you visited. This data helps us verify your identity, process withdrawals back to your e-wallet, and keep your account secure against unauthorised access. We do not sell your personal data to advertisers or unaffiliated third parties. Data shared with
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payment processors — including the local rails that handle DANA, OVO and GoPay flows — is limited strictly to what those processors need to complete a transaction. If you are in Medan or elsewhere in Indonesia, your data is handled in line with the applicable data
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protection framework for eligible regions, and availability depends on local law. We keep your data for as long as your account is active and for a further period required by applicable record-keeping obligations. When that period ends, data is either deleted or anonymised. You have the
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right to request a copy of your data or ask us to correct inaccuracies — the contact steps for that are in the section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.